Last Updated: August 13, 2026

Welcome to Elite Dermaesthetica. These Terms & Conditions govern your use of our website, services, appointment booking facilities, virtual consultation services, and online store.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Elite Dermaesthetica

Elite Dermaesthetica is a dermatology, aesthetic medicine, lifestyle and wellness clinic located in Victoria Island, Lagos, Nigeria.

Our website provides information about our services, allows users to contact us and request appointments, and may provide access to products and online purchasing facilities.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to the website or its systems.

• Introduce viruses, malware or other harmful material.

• Interfere with the operation or security of the website.

• Copy, reproduce or distribute website content without permission.

• Submit false, misleading or inaccurate information.

• Use another person’s information without authorization.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Medical Information and Services

The information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis or treatment.

Information about dermatology, aesthetic treatments, skincare, wellness, procedures or products may not apply to every individual.

Individual treatment recommendations depend on a patient’s specific circumstances and should be determined by an appropriately qualified healthcare professional following an appropriate consultation.

Do not rely solely on information published on this website to diagnose or treat a medical condition.

If you have a medical emergency, seek immediate medical assistance from an appropriate emergency healthcare provider.

4. Appointments

Appointment requests submitted through the website are requests and do not necessarily constitute a confirmed appointment.

An appointment may only be considered confirmed once Elite Dermaesthetica or an authorized representative confirms the appointment.

We reserve the right to modify appointment availability, scheduling or service availability where necessary.

Patients should provide accurate contact information so that we can communicate appointment-related information.

5. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact Elite Dermaesthetica as early as possible.

Repeated cancellations, late cancellations or failure to attend an appointment may affect future appointment availability.

Any applicable cancellation fees, deposits or refund conditions will be communicated to you before or at the time of booking where applicable.

6. Virtual Consultations

Where virtual consultations are available, they are subject to appointment availability and technical requirements.

Virtual consultations may not be appropriate for every medical condition or situation.

The healthcare professional may determine that an in-person examination or additional medical assessment is required.

Elite Dermaesthetica is not responsible for delays or interruptions caused by internet connectivity, device problems, third-party communication platforms or circumstances outside our reasonable control.

7. Online Store and Products

If products are available for purchase through our website, customers agree to provide accurate information when placing an order.

We reserve the right to:

• Correct pricing or product information errors.

• Limit quantities available for purchase.

• Refuse or cancel an order where necessary.

• Modify or discontinue products.

• Update product descriptions and availability.

Product images are provided for illustrative purposes and may vary slightly from the actual product due to screen settings, photography or manufacturer changes.

8. Product Use and Disclaimer

Customers are responsible for reading and following product instructions, warnings and usage recommendations.

Skincare and cosmetic products may not be suitable for every individual.

If you have allergies, sensitivities, existing medical conditions, are pregnant or breastfeeding, or are taking medication, you should seek appropriate professional advice before using a product where relevant.

Elite Dermaesthetica cannot guarantee that a particular product will produce a specific result for every customer.

Stop using a product and seek appropriate medical advice if you experience a serious or unexpected reaction.

9. Pricing and Payments

Prices displayed on the website may be changed without prior notice.

All applicable payment terms will be presented during the purchasing or booking process where applicable.

We may use third-party payment processors to process online payments.

Elite Dermaesthetica does not intend to store complete payment card details on its website when payment processing is handled by a third-party payment provider.

An order is subject to successful payment authorization and confirmation.

10. Orders and Delivery

Where products are purchased online, orders are subject to product availability.

Delivery times may vary depending on the delivery location, courier availability, order processing and circumstances outside our control.

Elite Dermaesthetica is not responsible for delays caused by third-party delivery providers, incorrect delivery information supplied by the customer, public holidays, weather conditions or other events beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

11. Returns, Refunds and Exchanges

Any return, refund or exchange request must comply with the applicable return and refund policy provided by Elite Dermaesthetica.

For hygiene, safety and product integrity reasons, certain opened, used or damaged healthcare, skincare or cosmetic products may not be eligible for return or exchange unless required by applicable law.

Where a product arrives damaged, incorrect or defective, customers should contact us as soon as reasonably possible with relevant order details and supporting information.

12. Intellectual Property

All content on this website, including but not limited to:

• Text

• Logos

• Brand names

• Images

• Graphics

• Videos

• Icons

• Website design

• Page layouts

• Product descriptions

• Original materials

is owned by or licensed to Elite Dermaesthetica unless otherwise stated.

You may access and use website content for personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish, sell, commercially exploit or create derivative works from our content without prior written permission.

13. User-Submitted Information

If you submit information, comments, reviews, photographs, enquiries or other material through our website, you are responsible for ensuring that you have the right to provide such information.

You agree not to submit content that:

• Is unlawful or fraudulent.

• Infringes another person’s rights.

• Contains malicious software.

• Is defamatory, abusive or threatening.

• Contains unnecessary confidential information belonging to another person.

We may remove content that violates these Terms & Conditions or applicable law.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, booking systems or other external services.

These third-party services are operated independently and may have their own terms and privacy policies.

Elite Dermaesthetica is not responsible for the availability, content, security or privacy practices of third-party websites or services.

15. Website Availability

We aim to keep our website available and functioning properly; however, we do not guarantee that the website will always be:

• Available without interruption.

• Free from errors.

• Free from viruses or other harmful components.

• Compatible with every device or browser.

We may temporarily suspend, modify or discontinue parts of the website for maintenance, security, upgrades or other operational reasons.

16. Accuracy of Information

We make reasonable efforts to ensure that information published on our website is accurate and current.

However, errors, omissions or outdated information may occasionally occur.

We reserve the right to correct information, update content, change service descriptions, modify prices and make other website changes without prior notice.

17. Limitation of Liability

To the extent permitted by applicable law, Elite Dermaesthetica shall not be responsible for losses or damages arising from:

• Misuse of information provided on the website.

• Reliance on general medical or skincare information without professional consultation.

• Website interruptions or technical problems.

• Third-party websites or services.

• Delivery delays caused by third parties.

• Unauthorized access resulting from circumstances beyond our reasonable control.

• Incorrect information supplied by a user.

• Events outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Elite Dermaesthetica, its employees, healthcare professionals, representatives and service providers from claims, losses, liabilities, damages or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person’s rights.

19. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

20. Changes to These Terms

Elite Dermaesthetica may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms & Conditions are published on this website unless otherwise stated.

The Last Updated date at the top of this page will indicate when the terms were most recently revised.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in Nigeria, subject to applicable law.

22. Contact Us

If you have questions about these Terms & Conditions, appointments, products, orders or our services, please contact us:

Elite Dermaesthetica

Address:
120/12, Bosun Adekoya Street,
Victoria Island, Lagos, Nigeria

Phone: +234 806 595 5271

Email: care@elitedermaesthetica.com

Alternative Email: elitedermaesthetica@gmail.com

23. Acceptance of Terms

By accessing or using the Elite Dermaesthetica website, requesting an appointment, using our services, participating in a virtual consultation, or purchasing products through our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of the website and our online services.